![]() ![]() How do I remotely sign out from the web panel? Click the (ellipsis) icon beside the deleted computer or device you want to re-enable.Click Show deleted at the bottom of the device list.To restore a previously disabled computer or mobile device: How do I re-enable (unsuspend) a computer, phone or tablet? Note: if your device was lost and you re-locate it, you can enable it. Check the Confirm box and click Delete.Click the (ellipsis) icon beside the computer or device you want to disable.If your computer or mobile device is lost or stolen you can unlink it from your Sync account to disable the Sync app from downloading and syncing your files or making changes to your account settings. ![]() How do I disable a lost or stolen computer, phone or tablet? This is recommended if you frequently sign in to your Sync account from public computers. You can set the web panel to automatically log you out when there is no activity. How do I manage web panel session time (auto-logout)? With 2FA enabled you will be prompted for an additional security code each time you sign in into the web panel, regardless of your SSO settings. SSO does not override two-factor authentication. If SSO is disabled, you will be prompted to enter your username and password each time you access the web panel from the desktop app Go to web panel quick link. Enable or disable the option as needed and click the Enable or Disable button to confirm.This will sign you into the web panel automatically, as the desktop app has already been authenticated. Once you’ve installed the Sync desktop app you can click the Sync icon on the Windows system tray or the Mac menu bar and select the Go to web panel quick link. Sync includes a single sign on feature, allowing you to automatically sign in to the web panel from an authenticated Sync desktop app installed on your computer. How do I enable or disable single sign on (SSO)? You will have to check the Google Authenticator app for the additional security code each time you sign in into the web panel or install Sync on a new computer or device. You can use each backup code once, in the event that you do not have access to your mobile device.ĢFA is now enabled. Be sure to download the backup codes and store them in a safe place.Enter the verification code on the Sync web panel and click Save. The Google Authenticator app will provide a 6-digit verification code. ![]()
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